Privacy Policy

This Privacy Policy explains how Juvezo (“we”, “us”, “our”) collects, uses, and protects the personal information of visitors and customers of juvezo.com. By using our website or placing an order, you agree to the practices described below.

Information We Collect

When you browse our site, create an account, or place an order, we may collect your name, phone number, email address, delivery address, and order details. If you contact us for support, we also keep a record of that communication. We do not collect any information beyond what is needed to process your order and provide customer support.

How We Use Your Information

We use your information to process and deliver orders, communicate with you about your order status, respond to support requests, and improve our products and website. With your consent, we may also use your email to send occasional updates about new products or offers – you can unsubscribe from these at any time.

Payment Information

If you pay online, your payment is processed directly by our payment gateway provider – Juvezo does not see or store your full card details on its own servers. If you choose cash on delivery, no online payment information is collected at all.

Cookies

Our website uses cookies to keep your shopping cart working correctly, remember your preferences, and understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, though some parts of the site (such as checkout) may not work properly without them.

Sharing Your Information

We do not sell or rent your personal information. We only share what’s necessary with trusted third parties who help us run the business – our courier partners (to deliver your order), our payment gateway (to process online payments), and our hosting provider (to keep the website running securely).

Data Retention

We keep order and account information for as long as needed to fulfil orders, handle any returns or disputes, and meet our legal and accounting obligations. You can request that we delete personal information we no longer need to retain, as described below.

Your Rights

You can ask us at any time to show you what personal information we hold about you, correct anything that’s inaccurate, or delete your data where we’re not required to keep it for legal or order-related reasons. To make a request, contact us using the details below.

Children’s Privacy

Juvezo is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will always be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, email us at qasimasim93@gmail.com.